PAYMENT POLICY

1. Currency, taxes and total

Prices are in U.S. dollars (USD) and include applicable sales tax. If checkout shows a separate tax breakdown, it is included in the displayed total. Standard shipping is free for eligible orders in the 48 contiguous U.S. states. We charge no separate merchant handling or payment-processing fee. The total payable is shown before you submit the order.

2. Payment methods and timing

Available methods are shown at checkout and depend on the store configuration and transaction eligibility. Payment is collected when the order is placed. If you use an installment method, the provider sets your repayment schedule and any provider charges. Your bank or payment provider may impose independent charges under its terms.

If payment fails, verify the billing details or contact the provider. If you see a pending charge without an order confirmation, email us so we can check the transaction before you try again.

3. Security and refunds

Payments are processed through Shopify checkout and the selected provider. Keep full card numbers, security codes, passwords and bank credentials out of support emails.

Approved refunds go to the original payment method. We review received returns within 5 business days and initiate approved refunds within 2 business days after approval. Banks or other providers typically take another 5-10 business days to post them. An earlier legal deadline takes precedence. Approved cancellations before shipment are fully refunded within 2 business days of confirmation as measured by refund initiation.

Payment support - support@driftwoodtrading.shop